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How foraplay Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we protect it.

Account data protectionWallet data: DANA, OVO, GoPayCookie controlsData access requestsRetention policy
foraplay How foraplay Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold, correct an error, or request deletion of your account data, our support team handles privacy requests directly. Reach us through live chat, email, or the in-account help form — whichever works for you.

Live Chat Start a chat session from any page in your account. Tell us it is a privacy request and we route it to the right team straight away.
Email Support Send your data access or deletion request to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay.
In-Account Help Form Log in, open the Help section, and submit a Privacy Request ticket. We confirm receipt and respond within the timeframe required by applicable local law.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Account sessions use token-based authentication, and any device you have not used before triggers an OTP verification step before access is granted. Players in Batam and elsewhere in Indonesia go through the same verification flow. Cookies on foraplay fall into three categories: strictly necessary, analytics, and preference cookies. You can adjust non-essential cookies from the cookie settings link in the site footer.

Encryption in Transit

All data moving between your device and our servers — including DANA, OVO, and GoPay payment references — is encrypted using SSL so it cannot be intercepted.

Account Access Controls

New device logins require OTP confirmation sent to your registered contact. This prevents unauthorised access even if your password is compromised elsewhere.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can ask us to confirm exact retention windows via support.

Cookie Management

Strictly necessary cookies keep your session live. Analytics and preference cookies are optional — adjust them any time via the cookie settings link in the footer.

Common Questions About Your Privacy at foraplay

These are the questions our account holders ask most often about how their data is handled, who can see it, and what rights they have. If your question is not here, our support team handles privacy queries directly.

We store your registration details, wallet identifiers for DANA, OVO, or GoPay, transaction references, device data, and session logs. We do not store your wallet PINs or payment app passwords.

Yes. Submit a data access request via live chat, email, or the in-account Help form. We will compile and send your data within the timeframe required under applicable Indonesian law.

Contact support with a deletion request. Note that some data — such as transaction records tied to your DANA, OVO, or GoPay history — may be retained as required by law before full deletion.

We share data only with service providers directly needed to run the platform — payment processors, security tools, analytics. All third parties are bound by data-processing agreements that restrict further use.

We use strictly necessary cookies for your session, plus optional analytics and preference cookies. You can switch off non-essential cookies any time via the cookie settings link in the site footer.

Your account data moves to a closed-account retention period as required by applicable law. After that period ends, we delete it from active systems. Contact support to confirm the exact timeline for your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.